![]() The only positive was mostly friendly staff. Secrets Aura has fallen downhill since our stay 10 years ago. Has anyone from Hyatt Cooperate ever stayed, eaten here?!? We won't be back to Secrets nor any Hyatt owned brand after this whole disappointing stay. Brand new, so may be a much better option for some? Not for us now. Wish we would've known Secrets Tulum opened day b4 yesterday. Why must we leave the resort and pay to get to Cozumel for a decent meal with decent portions and attentive waitstaff. They substitute, and you get whatever they give you. They don't have the sense to update the menu nor let you know the dish is unavailable. Seafood fettuccine consisted of noodles, 2 teeny shrimp, and one teeny scallop. We had one decent meal there when it reopened, but the next night was disappointing. The "open" French restaurant was temporarily closed. And now it's 90% blocked by the sign they mounted to the grass hut posts. The ocean view we paid extra for, from our room, was blocked all afternoon our first day by 4 noisy Mexicans hammering away on some grass hut. Have to walk to the neighboring sister resort for meals other than dinner unless you want buffet(and eat outside in the scorching heat with ceiling fans missing from the overhead) that is, if you don't opt for the $70/day upgrade for preferred club. If you want to see anything, you better do it outside during the day. While the AC in the room worked well, several lights did not. And don't think about a warm shower.TEPID at best. Guess these morons have no clue what a sink trap is for? The catch screen in the sink may save your ring, but it won't stop sewer gas from backflowing up out of the drain. Dont flush at night unless you want to wake everyone in the room. And the guestroom toilets are louder than the ones on the airplane trip to get here. Even if you request 100 orders, it will only equate to 5 slices in the USA.Ĭlean the guest bathrooms? Obvious chunks of dried VOMIT in tub and on bathroom floor. (Standard is 10mm or 3/8".) Waitress disappeared for 30 minutes after my first 3 orders of pink paper thin sashimi. I had to order 13 orders of tuna sashimi(NOT TUNA CARPACCIO which is what was served), only 0.4mm(pink paper), to equate to 1/2 a slice of sashimi in the US. Few Mexican beer offerings One decent tequila.100Años reposada. There isn't even a mid shelf option of alcohol. In what world (obviously 3rd world) is Jack Daniels a "Top Shelf" bourbon? I guess all the true top shelf liquors here are self levitating and don't reside on a shelf. Brush the algae glowing in the pools grout lines? Maybe vacuum the pool? Skim? So we don't need to swim through debris fields. If you plan on ordering room service I strongly suggest you pack a microwave to reheat it ALL.ĭirty dirty dirty pool, bathrooms, tubs n showers. Plan well ahead for room service as it will take an hour. Remember you are in Mexico.nothing opens on time, 7am breakfast doesn't seem to mean the same thing down here. No top shelf, no ocean view, no hot water,ABSOLUTELY NO LUXURY!
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |